Which ID documents does Juuli accept for verification?
Juuli accepts a range of government-issued ID documents. The exact options available to you depend on your country of residence.
Accepted document types
| Document | Accepted from |
|---|---|
| Passport | All supported countries |
| National ID card | EU/EEA countries + selected others |
| Residence permit | Select countries — contact support to confirm |
| Driver's licence | Not accepted as primary ID |
Document requirements
- Valid — not expired
- Government-issued — official documents only; digital-only IDs not accepted
- Complete — all four corners visible, no cropping
- Readable — no blurring, glare, or damage
- In colour — colour photos strongly preferred
Photo / upload requirements
- Accepted file formats: JPG, PNG, PDF
- File size: under 10MB
- Photograph your document on a dark, flat, non-reflective surface
- Ensure all text is legible — zoom in before submitting to check
Common reasons documents are rejected
- Expired ID
- Corners cut off in the photo
- Glare from flash or screen reflection
- Name mismatch with sign-up information
- Document from a country not on the supported list
Related: Why is my ID being rejected? Tips for a smooth Juuli verification
Still have questions? Email our support team at support@juuli.com — we can confirm which documents are accepted in your specific country.