How to set up payment and account notifications on Juuli

Notifications keep you in the loop about what is happening with your Juuli account — from incoming payments to important account updates. You can choose how you receive these messages from your settings at any time.

Where to find your notification settings

Log in to your account at app.juuli.com.
Open Settings, then go to your Profile.
Scroll to the Notifications section, where you can manage how you receive updates about your account activity.

The notification options you can control

Juuli gives you three toggles so you can decide what reaches you and how:

Email Notifications — receive important updates via email, such as payment and account activity. We recommend keeping this on so you never miss something time-sensitive.
SMS Notifications — get text messages for urgent updates.
Marketing Communications — receive news about new features and promotions. This is entirely optional and separate from your account and payment alerts.

Switch any toggle on or off, then select Save Changes to apply your preferences.

Good to know

Your notifications are sent to the email address on your profile. To keep getting them, make sure your contact details are current — changing your email or phone number requires verification.
Some essential messages are always sent for your security and to meet our obligations as a regulated platform. For example, when you sign in we email you a one-time PIN code as part of two-factor authentication. These security messages are delivered regardless of your notification preferences.
Juuli will never ask you for your password or your 2FA code by email, text, or phone. If a message asks for these, it is not from us.

Staying on top of your activity

Beyond notifications, you can review every payment and movement directly in your dashboard, and download statements whenever you need them. This gives you a complete, real-time view of your account alongside the alerts you have switched on.

Still have questions? Email our support team at support@juuli.com and we will be glad to help you set up your notifications.