How does Juuli use cookies on its website and app?

Like most online services, Juuli uses cookies and similar technologies on our website and in our app. This article explains what they are, the categories we use, and how you can manage your choices. We keep things simple and only collect what we need to run a secure, reliable service.

What is a cookie?

A cookie is a small text file stored on your device when you visit a website or use an app. Cookies help a service remember your actions and preferences over time, keep you securely signed in, and understand how the service is being used so it can be improved.

The cookies we use

We group cookies into the categories below. Only the essential category is always active — the rest depend on your consent.

Strictly necessary cookies

Keep you securely logged in to your Juuli account and protect your session.
Guard against cross-site request forgery and other security risks.
Remember basic settings needed for pages to load correctly.

These are required for the platform to function, so they cannot be switched off.

Analytics cookies

These help us understand how visitors use our website and app — for example, which pages are visited and where people may get stuck — so we can fix issues and improve the experience. The data is used in aggregate to measure and enhance performance.

Marketing cookies

These let us measure the effectiveness of our campaigns and show relevant information to people who may benefit from Juuli. They may be set by trusted advertising and measurement partners. You can decline these without losing access to any account features.

Managing your cookie choices

When you first visit our website, you can accept or reject non-essential cookies through our cookie banner. You can change your decision at any time. You can also control or delete cookies through your browser settings, though disabling strictly necessary cookies may stop parts of Juuli from working correctly.

Cookies and your security

Some cookies exist specifically to keep your account safe. Note that cookies are never used in place of identity checks — when we need to confirm it's really you, we send a one-time PIN code to your registered email address. Juuli will never ask you for your password or that code.

Still have questions? Email our support team at support@juuli.com and we'll be happy to help with anything about cookies or your privacy choices.