How to receive a SEPA payment to your Juuli account

Your Juuli account comes with a dedicated EUR IBAN, so you can receive SEPA payments from anyone in the SEPA area straight into your payment account. This guide explains exactly what to share and what to expect.

What you need to share

To send you a SEPA payment, the sender only needs two details from your Juuli account:

  • Your IBAN
  • The account holder name shown on your account

You can find both in the Juuli app under Financial Accounts → Accounts. Make sure the name the sender uses matches your account holder name to avoid delays.

How to receive a payment

  1. Open the Juuli app and go to Financial Accounts → Accounts.
  2. Copy your IBAN (and account holder name) and share it with the sender.
  3. The sender initiates a standard SEPA transfer in EUR from their own payment provider.
  4. Once the funds arrive, your Juuli balance updates and you receive a notification.

Incoming SEPA payments are processed automatically. There is nothing you need to approve on your side.

Fees for incoming SEPA payments

The fee for receiving a SEPA payment depends on your plan:

Plan

Incoming SEPA fee

Freemium

0.50% of the amount received

Pro

Free

Max

Free

If you regularly receive payments, Pro or Max removes the incoming fee entirely.

Related: How to upgrade your plan

Good to know

  • SEPA payments are in EUR and must come from within the SEPA area (EEA + UK).
  • Transfers between two Juuli accounts settle instantly, as they move within our internal ledger rather than over the SEPA network.
  • Your IBAN is active as soon as your identity verification (KYC) is approved.
  • You can download a statement of received payments from your dashboard at any time.

Juuli is a regulated platform, not a bank. Payment and e-money services are provided by Stripe Technology Europe, Limited, an Electronic Money Institution authorised by the Central Bank of Ireland (firm reference C187865).

Related: How to find your IBAN details, How to send a SEPA payment from your Juuli account

Still have questions? Email our support team at support@juuli.com — we're always happy to help you receive payments smoothly.

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